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FAQ

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with us at customer service.

Is there a fee to sign up for the Whole Greens Membership?
No, there are no fees associated with enrolling.

Do I need to spend $100 to receive free shipping?
All member orders ship for free. If you are not subscribing to a product then $100 dollar minimum order requirement per order is required to qualify for free shipping.

How long does shipping take?
All orders placed Monday thru Thursday are shipped out the next business day. All order placed Friday-Sunday will ship out on Monday. If you chose standard shipping at checkout please expect shipping to take 3-5 days for the U.S. and 5-9 days for Canada. If you chose rush shipping at checkout please expect 1-2 days for shipping for U.S. and 2-3 days for Canada. You will receive an email once your order has shipped with a tracking link to track your package. If for any reason you have not received your package and are concerned please reach out to customer service to assist you.

Will I receive 20% off and free shipping on all orders?
All subscription orders qualify for 20% off plus free shipping, no matter the size nor frequency of orders. If you cancel your Membership before 3 shipments, you’ll be charged the full product price and shipping on all applicable orders.

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